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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tadd Stone

April 26, 2025

5  out of  5
rating by Tadd Stone
"Everyone is always professional and nice. They go out of their way in helping you with all your needs. They do a great job."
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cathy foushee

April 23, 2025

5  out of  5
rating by cathy foushee
"We have been happy with the response to our questions. Fast and ready to explain."
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Drea Lake

April 16, 2025

5  out of  5
rating by Drea Lake
"The best insurance people ever! Very knowledgeable & helpful. (They can break it down so you understand! Without making you feel dumb too! ) Also great rates! Do yourself a favor & call them."
We responded:
"Drea, we try to be the best at everything we do!!!! Thank you for your business and thank you for the 5 star review! Stephen Willett, Agent 14311 Manchester Rd, Unit 1 Manchester Rd, MO 63011 636.220.3600 Providing Auto Insurance, Home Insurance, Life Insurance, Health Insurance and Financial Services"
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Anthony D

April 9, 2025

5  out of  5
rating by Anthony D
"State Farm has been great since I switched from American Family about a year ago. I signed up with the Drive Safe program. I do not drive like an old grandma and I'm still benefiting. Everyone is very responsive and helpful. I have no complaints. Oh by the way, I was with American Family for over 25 years."
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kathy taylor

April 9, 2025

5  out of  5
rating by kathy taylor
"We have had great care with the team and always ready to make sure everything is taken care of."
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Reginald Walker

April 3, 2025

5  out of  5
rating by Reginald Walker
"Well, I found Stephen very helpful in my experience in looking for car insurance. I've been with another company since 1983, and the rates I received with Statefarm are outstanding"
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Blair Hanes

March 27, 2025

5  out of  5
rating by Blair Hanes
"As always State Farm takes care of me! Thank you so much."
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Tricia Washington

March 27, 2025

5  out of  5
rating by Tricia Washington
"Great prices and service!"
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John Siemers

March 20, 2025

5  out of  5
rating by John Siemers
"I found Shawn to be knowledgeable responsive and professional. And he found me a great premium on my auto and home."
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Gloria Welch

March 18, 2025

5  out of  5
rating by Gloria Welch
"Mr. Willett is very persistent he sounds like a positive and very good salesman and his mannerism good also; I definitely would recommend other people."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rashad Perkins

March 13, 2025

5  out of  5
rating by Rashad Perkins
"Stephen helped me out a great deal. He saved me extraordinary amount monthly! My previous provider made me completely lose trust in this industry but Stephen has given me confidence that there are Agents that really care about the customer and see to it that they get the best deal possible. Thank you so much Stephen I’ll definitely recommend you to everyone I know!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tom Albert

March 13, 2025

5  out of  5
rating by Tom Albert
"Had a good experience working through quotes for home and auto coverage with this agency. Informative, responsive, thorough."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ryan TDG

March 12, 2025

2  out of  5
rating by Ryan TDG
"It's 2025, no reason for deceptive sales practices."
We responded:
"Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we’d like to better understand what went wrong. Please reach out to us directly so we can address your concerns and work towards a resolution. We’re committed to improving our insurance services and hope to better assist you in the future. Please send your email to service@insurestl.net. Thank you!"
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Steve Kelly

March 7, 2025

5  out of  5
rating by Steve Kelly
"The entire process was quick and efficient. What surprised me was the amount of money I saved on better coverage for both my home and vehicles. Also, the mobile app is a lot easier to use than others that I previously used."
We responded:
"Thank you for the 5 star review! We appreciate your business! - Stephen, Owner"
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Ali Middlesworth

March 7, 2025

5  out of  5
rating by Ali Middlesworth
"Great fast service and very competitive rates!"
We responded:
"Thank you for the 5 star review! We appreciate your business! - Stephen, Owner"
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tony franzoi

March 6, 2025

5  out of  5
rating by tony franzoi
"Very knowledgeable and easy to deal with. I felt like they actually cared whether I saved money and had the best coverage possible. I would highly recommend them to anyone looking for insurance."
We responded:
"Thank you for the 5 star review! We appreciate your business! - Stephen, Owner"
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Fay Outlaw Hinderman

March 5, 2025

5  out of  5
rating by Fay Outlaw Hinderman
"Your representation was very helpful and aided me at a time of need. Thank you."
We responded:
"Thank you for the 5 stars and your business! We really appreciate it! - Stephen, Owner"
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James Yount

February 27, 2025

5  out of  5
rating by James Yount
"Stephen Willett helped me save around $120.00 a month on my auto insurance for my two vehicles and around $300.00 a year on my house insurance. He was very professional and answered all my questions and was patient while we explored all options until they were just as I wanted. Pleasure doing business and huge bonus on saving me all that money. Thank You"
We responded:
"Thank you for the 5 stars and your business! We really appreciate it! - Stephen, Owner"
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Wendy Dorsen

February 27, 2025

5  out of  5
rating by Wendy Dorsen
"They made switching insurance companies very easy, and saved me so much money!!"
We responded:
"Thank you for the 5 stars and your business! We really appreciate it! - Stephen, Owner"
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Roberta Wright

February 20, 2025

5  out of  5
rating by Roberta Wright
"It was so easy to get the coverage I need at a reasonable rate. My agent explained everything. Thank you State Farm. I am happy to be back."
We responded:
"Thank you for the 5 stars and your business! We really appreciate it! - Stephen, Owner"
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Michele Hutson

February 10, 2025

5  out of  5
rating by Michele Hutson
"Sam, Elise and Deanna has all went out of their way to help me , I will recommend them to anyone I know looking for insurance. I appreciate all they have done."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tim Anschultz

January 30, 2025

5  out of  5
rating by Tim Anschultz
"great and easy experience I wouldn't use anyone else thanks for the great service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tom Dietz

January 24, 2025

5  out of  5
rating by Tom Dietz
"American family insurance after using them 50 years I repeat 50 years canceled my policy because I was a little bit late a few times on my car payment So, because my Auto insurance was bundled I decided to go back and redo my house insurance. I saved over $500 a year on house and I saved approximately $80 a month from the proposed new rate American family wanted to charge me to get reinstated after 50 years! Sean was quite helpful and I would definitely be a proponent to acknowledge them as a good fit"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lance Hackett

January 23, 2025

5  out of  5
rating by Lance Hackett
"I just switched to State Farm for my auto and home needs. The process was seamless and I received outstanding customer service from Zoe. She patiently went through the process and found some great rates for my current needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joseph Baumeister

January 17, 2025

4  out of  5
rating by Joseph Baumeister
"I'd LOVE to give you guys a five star rating, but there was a small problem getting the policy started. I'm very happy with Sam getting the policy started for me and he got me the best rate available! Call this agency for a great rate!!!"
We responded:
"Thank you for the great review!"